Friday, December 7, 2007

Drama @ Asus...

It seems the ram upgrade wasn't a straightforward procedure... I know what you guys must be thinking, all they have to do is remove the warranty sticker, open up the expansion slot, remove the 512 mb sodimm and replace it with the 2gb one, close the expansion slot and affix a new warranty sticker right???

Apparently, Mr Wong at asus had other ideas... Although Mr Wong confirmed that the ram swap could be done with zero fuss prior to the visit there by one of techguru's co-workers, Mr Wong immediately changed his mind when he saw the 2gb sodimms!!! Apparently, asus will not warranty any ram upgrade above 1gb (even if it states on the asus eeepc spec sheet that the eeepc 701 ram can be upgraded to a maximum of 2gb)... He also insisted that the 2gb sodimm might burn the motherboard of the eeepc (if you guys have been following my posts, you will know that I cherish my eeepc, so why would I do anything that would jeopardize it???)...

After a healthy exchange of words with the techguru, he said that he needed to get clarification from his manager (who is currently in Taiwan for business)... After another exchange of words, he finally relented and agreed to the ram upgrade on the condition that the units would only be covered by a local limited warranty!!! I know this might sound scary and all but, lets take a couple mins and review the post I made last month about the warranty of the eeepc in Malaysia....

THE EEEPC'S ARE ONLY COVERED BY A 1 YEAR LOCAL LIMITED WARRANTY ANYWAY!!! So what is Mr Wong on???


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